RSS
 

Posts Tagged ‘Sep’

Opening Lines of Direct Communications Between Editiorial Staff and Customers: The Case of AmJur Phantom Headings

03 Oct

Over the course of two days last week, Chris Graesser, Legislative Librarian, Connecticut Legislative Library, posted the following two messages to law-lib. Date: Thu, Sep 29, 2011 at 4:40 PM: Just spent 20 minutes on hold waiting for West Legal…